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Case Management 101
Monday August 24, 2026 1:00pm - 1:45pm PDT
Florentine Ballroom C
Get the basics down and streamline your daily workflow. We’ll cover how to distinguish between your internal and external profiles, including when to go into Oversight, when to search versus dropping down into a provider account, and when to update caseloads.
Therap Presenter
avatar for Jeff Covington

Jeff Covington

Director of Support, Therap Services

avatar for Nick Anderson

Nick Anderson

Senior Support Specialist II, State Team, Therap Services

Monday August 24, 2026 1:00pm - 1:45pm PDT
Florentine Ballroom C
  Case Management/Oversight User

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