2026 Therap Las Vegas, Nevada Conference: Full Schedule

You will be able to validate your attendance (Check-In to sessions) using your personal schedule.

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8:00am PDT

Registration

Monday August 24, 2026 8:00am - 9:00am PDT

General

9:00am PDT

Welcome & Regional Plenary

Monday August 24, 2026 9:00am - 10:00am PDT

Florentine Ballroom C

Monday August 24, 2026 9:00am - 10:00am PDT
Florentine Ballroom C

General

10:00am PDT

State Intake and Oversight Modules

Monday August 24, 2026 10:00am - 10:45am PDT

Florentine Ballroom C

For Nevada State Oversight Users: Learn the process for intaking a new individual, accessing individuals in linked accounts, and utilizing the Oversight ID to unify records across the state & more!

Therap Presenter

Amanda Nowakowski

Senior Business Analyst, Therap Services

Nick Anderson

Senior Support Specialist II, State Team, Therap Services

Monday August 24, 2026 10:00am - 10:45am PDT
Florentine Ballroom C

Case Management/Oversight User

10:00am PDT

Provider Admin & Individual Intake

Monday August 24, 2026 10:00am - 10:45am PDT

Florentine Ballroom B

What steps are taken to managing your Therap Account? Review how to add new users, adjust privileges and what to do when you get a new Quick Referral from the state.

Therap Presenter

Sarah Cummings

Assistant Director of Support, Therap Services

With 18 years of experience in the Human Services field—including 15 years navigating Therap—I am deeply passionate about this work and always open to connecting over industry insights. Outside of work, you can usually find me traveling, trying out new restaurants or hiking scenic... Read More →

Kristina Brockman

Support Specialist II, Therap Services

Monday August 24, 2026 10:00am - 10:45am PDT
Florentine Ballroom B

Foundational Administration

10:00am PDT

Therap AI Data Dashboards & The QA Assistant

Monday August 24, 2026 10:00am - 10:45am PDT

Florentine Ballroom A

Discover how Therap is integrating HIPAA-compliant AI to redefine clinical documentation. We'll dive into our newest tools—AI Translation, the QA Assistant, and Fatal-5 Dashboards. Learn how to leverage these technologies to improve data accuracy and streamline administrative tasks while maintaining the highest standards of security.

Therap Presenter

Caiti Woodburn

Assistant Director of Support, Therap Services

Michael Tolman

Monday August 24, 2026 10:00am - 10:45am PDT
Florentine Ballroom A

Therap AI

11:00am PDT

GER Management and GERR for Providers

Monday August 24, 2026 11:00am - 11:45am PDT

Florentine Ballroom A

Requirement for DS, ATAP, FE, PD, COPE, PAS, SFCG, 1915i, SFC, BH & Care Coordination. The session will provide guidance on how to properly document a Significant Occurrence Report (SOR) using Therap’s General Event Report (GER).
We will give a tour of the full life cycle of a General Event Report (GER), from initial submission through the required review and approval process. We will also demonstrate how to respond to follow-up requests from the state. The session will include how to use the GER Resolution module to record and document internal investigations.

Therap Presenter

Hannah Lawless

Support Specialist, Therap Services

Sarah Cummings

Assistant Director of Support, Therap Services

Monday August 24, 2026 11:00am - 11:45am PDT
Florentine Ballroom A

Compliance & Policy

11:00am PDT

Individual Referral

Monday August 24, 2026 11:00am - 11:45am PDT

Florentine Ballroom C

See the future of referrals for DS, COPE, PAS and 1915i ADHC providers. Learn how to view and interact with individual referrals from the state.

Therap Presenter

Amanda Nowakowski

Senior Business Analyst, Therap Services

Caiti Woodburn

Assistant Director of Support, Therap Services

Monday August 24, 2026 11:00am - 11:45am PDT
Florentine Ballroom C

Foundational Administration

11:00am PDT

Module Data Dashboards & Reporting for Providers

Monday August 24, 2026 11:00am - 11:45am PDT

Florentine Ballroom B

Join us as we review available in-module dashboards, Report Library and Report Library Plus!

Therap Presenter

Kristina Brockman

Support Specialist II, Therap Services

Mike McNeely

Senior Support Specialist II, Therap Services

Monday August 24, 2026 11:00am - 11:45am PDT
Florentine Ballroom B

Quality Assurance & Reporting

12:00pm PDT

Lunch

Monday August 24, 2026 12:00pm - 1:00pm PDT

Florentine Ballroom C

Monday August 24, 2026 12:00pm - 1:00pm PDT
Florentine Ballroom C

General

1:00pm PDT

Case Management 101

Monday August 24, 2026 1:00pm - 1:45pm PDT

Florentine Ballroom C

Get the basics down and streamline your daily workflow. We’ll cover how to distinguish between your internal and external profiles, including when to go into Oversight, when to search versus dropping down into a provider account, and when to update caseloads.

Therap Presenter

Jeff Covington

Director of Support, Therap Services

Nick Anderson

Senior Support Specialist II, State Team, Therap Services

Monday August 24, 2026 1:00pm - 1:45pm PDT
Florentine Ballroom C

Case Management/Oversight User

1:00pm PDT

Staff Communication Tools

Monday August 24, 2026 1:00pm - 1:45pm PDT

Florentine Ballroom B

Communication is vital for a successful team! Take a look at the commonly used staff communication tools within the Therap system. This session will demonstrate how to leverage these tools to ensure clear, efficient, and reliable information exchange across your entire agency.

Therap Presenter

Hannah Lawless

Support Specialist, Therap Services

Kristina Brockman

Support Specialist II, Therap Services

Monday August 24, 2026 1:00pm - 1:45pm PDT
Florentine Ballroom B

General

1:00pm PDT

Therap AI Analysis

Monday August 24, 2026 1:00pm - 1:45pm PDT

Florentine Ballroom A

Discover how Therap's new AI Analysis features transform dense documentation into actionable intelligence. This session demonstrates how to automatically summarize months of T-Logs, Case Notes, ISP Data & More into clear, report-ready trends. Learn to leverage secure, HIPAA-compliant analysis to reduce administrative overhead and drive proactive care management.

Therap Presenter

Caiti Woodburn

Assistant Director of Support, Therap Services

Michael Tolman

Monday August 24, 2026 1:00pm - 1:45pm PDT
Florentine Ballroom A

Therap AI

2:00pm PDT

Case Management 201

Monday August 24, 2026 2:00pm - 2:45pm PDT

Florentine Ballroom C

Join us as we discuss how to write and update plans, create Pre-Auths, and communicate with providers. We will also cover how to handle quick referrals and manage moves between providers.

Therap Presenter

Amanda Nowakowski

Senior Business Analyst, Therap Services

Jeff Covington

Director of Support, Therap Services

Monday August 24, 2026 2:00pm - 2:45pm PDT
Florentine Ballroom C

Case Management/Oversight User

2:00pm PDT

ISP Programs & ISP Data

Monday August 24, 2026 2:00pm - 2:45pm PDT

Florentine Ballroom B

Requirement for DS and ATAP, Mobile APP Signatures required for ATAP.

Review how to create ISP Programs in Therap whether from a template for ATAP or from scratch for DS. See what components are necessary to meet the state requirements for on-site data collection using the Therap Mobile App.

Therap Presenter

Sarah Cummings

Assistant Director of Support, Therap Services

Kristina Brockman

Support Specialist II, Therap Services

Monday August 24, 2026 2:00pm - 2:45pm PDT
Florentine Ballroom B

Service Delivery & Documentation

2:00pm PDT

Secure Video Documentation - Hands-On!

Monday August 24, 2026 2:00pm - 2:45pm PDT

Florentine Ballroom A

Join us for a Hands-On session, designed to walk through the Secure Video Documentation modules. This session will allow you to use and enter data on your own mobile device using an available DEMO Account

Therap Presenter

Mike McNeely

Senior Support Specialist II, Therap Services

Michael Tolman

Monday August 24, 2026 2:00pm - 2:45pm PDT
Florentine Ballroom A

Service Delivery & Documentation

3:00pm PDT

Developmental Services Billing

Monday August 24, 2026 3:00pm - 3:45pm PDT

Florentine Ballroom A

This session will cover the billing process for Developmental Services. Topics include: Acknowledging Service Authorizations, Enter Direct Billing Units via Attendance, Generating/Sending Claims and the Reconciliation process.

Therap Presenter

Amanda Nowakowski

Senior Business Analyst, Therap Services

Nick Anderson

Senior Support Specialist II, State Team, Therap Services

Monday August 24, 2026 3:00pm - 3:45pm PDT
Florentine Ballroom A

Billing

3:00pm PDT

Case Management 301

Monday August 24, 2026 3:00pm - 3:45pm PDT

Florentine Ballroom C

This session with cover Case Notes, Managing provider GERs and Document Storage.

Therap Presenter

Sarah Cummings

Assistant Director of Support, Therap Services

Caiti Woodburn

Assistant Director of Support, Therap Services

Monday August 24, 2026 3:00pm - 3:45pm PDT
Florentine Ballroom C

Case Management/Oversight User

3:00pm PDT

Health Plus

Monday August 24, 2026 3:00pm - 3:45pm PDT

Florentine Ballroom B

Join as we provide an overview of Therap’s Health Plus Modules, including Care Plans, Orders, Individual History, Health Screening and Consent/Authorization.

Therap Presenter

Mike McNeely

Senior Support Specialist II, Therap Services

Hannah Lawless

Support Specialist, Therap Services

Monday August 24, 2026 3:00pm - 3:45pm PDT
Florentine Ballroom B

Health Support & Tracking

4:00pm PDT

DS Health Status Highlights

Monday August 24, 2026 4:00pm - 4:45pm PDT

Florentine Ballroom C

Join us as we discuss how to document allergies, appointments, advance directives, and medication histories.

Case managers will learn how to view this crucial health data.

Therap Presenter

Nick Anderson

Senior Support Specialist II, State Team, Therap Services

Caiti Woodburn

Assistant Director of Support, Therap Services

Monday August 24, 2026 4:00pm - 4:45pm PDT
Florentine Ballroom C

4:00pm PDT

Appointments- Start to Finish

Monday August 24, 2026 4:00pm - 4:45pm PDT

Florentine Ballroom B

Need to learn about tracking medical appointments for the individuals you serve? This session covers the full appointment workflow, from entering an appointment, adding appointment results, attaching consultation forms and handling follow-ups.

Therap Presenter

Hannah Lawless

Support Specialist, Therap Services

Sarah Cummings

Assistant Director of Support, Therap Services

Monday August 24, 2026 4:00pm - 4:45pm PDT
Florentine Ballroom B

Health Support & Tracking

4:00pm PDT

Personal Finance

Monday August 24, 2026 4:00pm - 4:45pm PDT

Florentine Ballroom A

Get an essential overview of managing an individual's Personal Finance within Therap. This session covers initial setup, efficient record keeping of transactions, tracking receipts, and the critical steps for reporting and account reconciliation.

Therap Presenter