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Venue: Florentine Ballroom A clear filter
Monday, August 24
 

10:00am PDT

Therap AI Data Dashboards & The QA Assistant
Monday August 24, 2026 10:00am - 10:45am PDT
Florentine Ballroom A
Discover how Therap is integrating HIPAA-compliant AI to redefine clinical documentation. We'll dive into our newest tools—AI Translation, the QA Assistant, and Fatal-5 Dashboards. Learn how to leverage these technologies to improve data accuracy and streamline administrative tasks while maintaining the highest standards of security.
Therap Presenter
avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services

MT
Monday August 24, 2026 10:00am - 10:45am PDT
Florentine Ballroom A
  Therap AI

11:00am PDT

GER Management and GERR for Providers
Monday August 24, 2026 11:00am - 11:45am PDT
Florentine Ballroom A
Requirement for DS, ATAP, FE, PD, COPE, PAS, SFCG, 1915i, SFC, BH & Care Coordination. The session will provide guidance on how to properly document a Significant Occurrence Report (SOR) using Therap’s General Event Report (GER).
We will give a tour of the full life cycle of a General Event Report (GER), from initial submission through the required review and approval process. We will also demonstrate how to respond to follow-up requests from the state. The session will include how to use the GER Resolution module to record and document internal investigations.
Therap Presenter
avatar for Hannah Lawless

Hannah Lawless

Support Specialist, Therap Services

avatar for Sarah Cummings

Sarah Cummings

Assistant Director of Support, Therap Services
With 18 years of experience in the Human Services field—including 15 years navigating Therap—I am deeply passionate about this work and always open to connecting over industry insights. Outside of work, you can usually find me traveling, trying out new restaurants or hiking scenic... Read More →
Monday August 24, 2026 11:00am - 11:45am PDT
Florentine Ballroom A
  Compliance & Policy

1:00pm PDT

Therap AI Analysis
Monday August 24, 2026 1:00pm - 1:45pm PDT
Florentine Ballroom A
Discover how Therap's new AI Analysis features transform dense documentation into actionable intelligence. This session demonstrates how to automatically summarize months of T-Logs, Case Notes, ISP Data & More into clear, report-ready trends. Learn to leverage secure, HIPAA-compliant analysis to reduce administrative overhead and drive proactive care management.
Therap Presenter
avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services

MT
Monday August 24, 2026 1:00pm - 1:45pm PDT
Florentine Ballroom A
  Therap AI

2:00pm PDT

Secure Video Documentation - Hands-On!
Monday August 24, 2026 2:00pm - 2:45pm PDT
Florentine Ballroom A
Join us for a Hands-On session, designed to walk through the Secure Video Documentation modules. This session will allow you to use and enter data on your own mobile device using an available DEMO Account
Therap Presenter
avatar for Mike McNeely

Mike McNeely

Senior Support Specialist II, Therap Services

MT
Monday August 24, 2026 2:00pm - 2:45pm PDT
Florentine Ballroom A
  Service Delivery & Documentation

3:00pm PDT

Developmental Services Billing
Monday August 24, 2026 3:00pm - 3:45pm PDT
Florentine Ballroom A
This session will cover the billing process for Developmental Services. Topics include: Acknowledging Service Authorizations, Enter Direct Billing Units via Attendance, Generating/Sending Claims and the Reconciliation process.
Therap Presenter
avatar for Amanda Nowakowski

Amanda Nowakowski

Senior Business Analyst, Therap Services

avatar for Nick Anderson

Nick Anderson

Senior Support Specialist II, State Team, Therap Services

Monday August 24, 2026 3:00pm - 3:45pm PDT
Florentine Ballroom A
  Billing

4:00pm PDT

Personal Finance
Monday August 24, 2026 4:00pm - 4:45pm PDT
Florentine Ballroom A
Get an essential overview of managing an individual's Personal Finance within Therap. This session covers initial setup, efficient record keeping of transactions, tracking receipts, and the critical steps for reporting and account reconciliation.
Therap Presenter
avatar for Kristina Brockman

Kristina Brockman

Support Specialist II, Therap Services

avatar for Mike McNeely

Mike McNeely

Senior Support Specialist II, Therap Services

Monday August 24, 2026 4:00pm - 4:45pm PDT
Florentine Ballroom A
  Service Delivery & Documentation
 
Tuesday, August 25
 

10:00am PDT

Medication History & MAR
Tuesday August 25, 2026 10:00am - 10:45am PDT
Florentine Ballroom A
Explore the dynamic capabilities of the Medication History and MAR modules to master compliant medication management. We will review all the key features including the seamless interface with Drug Data Bank and Pharmacy Interface, intuitive color-coding for administration, and the ability to set up recurring and PRN medication schedules. Learn how these integrated features enhance safety and accountability.
Therap Presenter
avatar for Hannah Lawless

Hannah Lawless

Support Specialist, Therap Services

avatar for Mike McNeely

Mike McNeely

Senior Support Specialist II, Therap Services

Tuesday August 25, 2026 10:00am - 10:45am PDT
Florentine Ballroom A
  Health Support & Tracking

11:00am PDT

Therap Trivia
Tuesday August 25, 2026 11:00am - 11:45am PDT
Florentine Ballroom A
Who is the Therap expert in the room? Join us for an interactive game designed to test your Therap knowledge!
Therap Presenter
avatar for Mike McNeely

Mike McNeely

Senior Support Specialist II, Therap Services

avatar for Sarah Cummings

Sarah Cummings

Assistant Director of Support, Therap Services
With 18 years of experience in the Human Services field—including 15 years navigating Therap—I am deeply passionate about this work and always open to connecting over industry insights. Outside of work, you can usually find me traveling, trying out new restaurants or hiking scenic... Read More →
Tuesday August 25, 2026 11:00am - 11:45am PDT
Florentine Ballroom A
  General

1:00pm PDT

Health Tracking 101
Tuesday August 25, 2026 1:00pm - 1:45pm PDT
Florentine Ballroom A
Learn how to use Health Tracking to record, review and follow up on medical events such as blood glucose values, seizures, appointments, & more!
Therap Presenter
avatar for Kristina Brockman

Kristina Brockman

Support Specialist II, Therap Services

MT
Tuesday August 25, 2026 1:00pm - 1:45pm PDT
Florentine Ballroom A
  Health Support & Tracking

2:00pm PDT

Day in the Life: Person Supported
Tuesday August 25, 2026 2:00pm - 2:45pm PDT
Florentine Ballroom A
Shift your perspective from simply logging tasks to a focus on discovery! Learn how to glean critical information from quality person-centered documentation, enabling you to truly understand and advocate for what is important to and for the people you support.
Therap Presenter
avatar for Sarah Cummings

Sarah Cummings

Assistant Director of Support, Therap Services
With 18 years of experience in the Human Services field—including 15 years navigating Therap—I am deeply passionate about this work and always open to connecting over industry insights. Outside of work, you can usually find me traveling, trying out new restaurants or hiking scenic... Read More →
avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services

Tuesday August 25, 2026 2:00pm - 2:45pm PDT
Florentine Ballroom A
  General

3:00pm PDT

GER Management and GERR
Tuesday August 25, 2026 3:00pm - 3:45pm PDT
Florentine Ballroom A
Follow the full life cycle of a General Event Report (GER), from initial submission through the required review and approval process. This session will walk you through utilizing the GER Resolution module, the dedicated tool for documenting detailed incident investigations, including investigator narratives, involved parties, and essential corrective action plans.
Therap Presenter
avatar for Kristina Brockman

Kristina Brockman

Support Specialist II, Therap Services

avatar for Sarah Cummings

Sarah Cummings

Assistant Director of Support, Therap Services
With 18 years of experience in the Human Services field—including 15 years navigating Therap—I am deeply passionate about this work and always open to connecting over industry insights. Outside of work, you can usually find me traveling, trying out new restaurants or hiking scenic... Read More →
Tuesday August 25, 2026 3:00pm - 3:45pm PDT
Florentine Ballroom A
  Service Delivery & Documentation

4:00pm PDT

Time Tracking
Tuesday August 25, 2026 4:00pm - 4:45pm PDT
Florentine Ballroom A

Time Tracking is a straightforward and easy way to document things that happen on a regular interval basis. In this session you will learn how to create, manage, and assign Time Tracking Templates. We will also show how easily you can review the data using the Time Tracking Daily Data/Monthly Report. Whether you're tracking Bed Checks, Sleep, Mood, Toileting, or more, Time Tracking is a great option.
Therap Presenter
avatar for Kristina Brockman

Kristina Brockman

Support Specialist II, Therap Services

avatar for Hannah Lawless

Hannah Lawless

Support Specialist, Therap Services

Tuesday August 25, 2026 4:00pm - 4:45pm PDT
Florentine Ballroom A
  Service Delivery & Documentation
 
2026 Therap Las Vegas, Nevada Conference
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