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Venue: Florentine Ballroom C clear filter
Monday, August 24
 

9:00am PDT

Welcome & Regional Plenary
Monday August 24, 2026 9:00am - 10:00am PDT
Florentine Ballroom C

Monday August 24, 2026 9:00am - 10:00am PDT
Florentine Ballroom C
  General

10:00am PDT

State Intake and Oversight Modules
Monday August 24, 2026 10:00am - 10:45am PDT
Florentine Ballroom C
For Nevada State Oversight Users: Learn the process for intaking a new individual, accessing individuals in linked accounts, and utilizing the Oversight ID to unify records across the state & more!
Therap Presenter
avatar for Amanda Nowakowski

Amanda Nowakowski

Senior Business Analyst, Therap Services

avatar for Nick Anderson

Nick Anderson

Senior Support Specialist II, State Team, Therap Services

Monday August 24, 2026 10:00am - 10:45am PDT
Florentine Ballroom C
  Case Management/Oversight User

11:00am PDT

Individual Referral
Monday August 24, 2026 11:00am - 11:45am PDT
Florentine Ballroom C
See the future of referrals for DS, COPE, PAS and 1915i ADHC providers. Learn how to view and interact with individual referrals from the state.
Therap Presenter
avatar for Amanda Nowakowski

Amanda Nowakowski

Senior Business Analyst, Therap Services

avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services

Monday August 24, 2026 11:00am - 11:45am PDT
Florentine Ballroom C
  Foundational Administration

12:00pm PDT

Lunch
Monday August 24, 2026 12:00pm - 1:00pm PDT
Florentine Ballroom C

Monday August 24, 2026 12:00pm - 1:00pm PDT
Florentine Ballroom C
  General

1:00pm PDT

Case Management 101
Monday August 24, 2026 1:00pm - 1:45pm PDT
Florentine Ballroom C
Get the basics down and streamline your daily workflow. We’ll cover how to distinguish between your internal and external profiles, including when to go into Oversight, when to search versus dropping down into a provider account, and when to update caseloads.
Therap Presenter
avatar for Jeff Covington

Jeff Covington

Director of Support, Therap Services

avatar for Nick Anderson

Nick Anderson

Senior Support Specialist II, State Team, Therap Services

Monday August 24, 2026 1:00pm - 1:45pm PDT
Florentine Ballroom C
  Case Management/Oversight User

2:00pm PDT

Case Management 201
Monday August 24, 2026 2:00pm - 2:45pm PDT
Florentine Ballroom C
Join us as we discuss how to write and update plans, create Pre-Auths, and communicate with providers. We will also cover how to handle quick referrals and manage moves between providers.
Therap Presenter
avatar for Amanda Nowakowski

Amanda Nowakowski

Senior Business Analyst, Therap Services

avatar for Jeff Covington

Jeff Covington

Director of Support, Therap Services

Monday August 24, 2026 2:00pm - 2:45pm PDT
Florentine Ballroom C
  Case Management/Oversight User

3:00pm PDT

Case Management 301
Monday August 24, 2026 3:00pm - 3:45pm PDT
Florentine Ballroom C
This session with cover Case Notes, Managing provider GERs and Document Storage.
Therap Presenter
avatar for Sarah Cummings

Sarah Cummings

Assistant Director of Support, Therap Services
With 18 years of experience in the Human Services field—including 15 years navigating Therap—I am deeply passionate about this work and always open to connecting over industry insights. Outside of work, you can usually find me traveling, trying out new restaurants or hiking scenic... Read More →
avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services

Monday August 24, 2026 3:00pm - 3:45pm PDT
Florentine Ballroom C
  Case Management/Oversight User

4:00pm PDT

DS Health Status Highlights
Monday August 24, 2026 4:00pm - 4:45pm PDT
Florentine Ballroom C
Join us as we discuss how to document allergies, appointments, advance directives, and medication histories.

Case managers will learn how to view this crucial health data.
Therap Presenter
avatar for Nick Anderson

Nick Anderson

Senior Support Specialist II, State Team, Therap Services

avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services

Monday August 24, 2026 4:00pm - 4:45pm PDT
Florentine Ballroom C
 
Tuesday, August 25
 

9:00am PDT

Welcome & Regional Plenary
Tuesday August 25, 2026 9:00am - 10:00am PDT
Florentine Ballroom C

Tuesday August 25, 2026 9:00am - 10:00am PDT
Florentine Ballroom C
  General

10:00am PDT

State Intake and Oversight Modules
Tuesday August 25, 2026 10:00am - 10:45am PDT
Florentine Ballroom C
For Nevada State Oversight Users: Learn the process for intaking a new individual, accessing individuals in linked accounts, and utilizing the Oversight ID to unify records across the state & more!
Therap Presenter
avatar for Amanda Nowakowski

Amanda Nowakowski

Senior Business Analyst, Therap Services

avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services

Tuesday August 25, 2026 10:00am - 10:45am PDT
Florentine Ballroom C
  Case Management/Oversight User

11:00am PDT

Individual Referral
Tuesday August 25, 2026 11:00am - 11:45am PDT
Florentine Ballroom C
See the future of referrals for DS, COPE, PAS and 1915i ADHC providers. Learn how to view and interact with individual referrals from the state.
Therap Presenter
avatar for Amanda Nowakowski

Amanda Nowakowski

Senior Business Analyst, Therap Services

avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services

Tuesday August 25, 2026 11:00am - 11:45am PDT
Florentine Ballroom C
  Foundational Administration

12:00pm PDT

Lunch
Tuesday August 25, 2026 12:00pm - 1:00pm PDT
Florentine Ballroom C

Tuesday August 25, 2026 12:00pm - 1:00pm PDT
Florentine Ballroom C
  General

1:00pm PDT

Case Management 101
Tuesday August 25, 2026 1:00pm - 1:45pm PDT
Florentine Ballroom C
Get the basics down and streamline your daily workflow. We’ll cover how to distinguish between your internal and external profiles, including when to go into Oversight, when to search versus dropping down into a provider account, and when to update caseloads.
Therap Presenter
avatar for Jeff Covington

Jeff Covington

Director of Support, Therap Services

avatar for Nick Anderson

Nick Anderson

Senior Support Specialist II, State Team, Therap Services

Tuesday August 25, 2026 1:00pm - 1:45pm PDT
Florentine Ballroom C
  Case Management/Oversight User

2:00pm PDT

Case Management 201
Tuesday August 25, 2026 2:00pm - 2:45pm PDT
Florentine Ballroom C
Join us as we discuss how to write and update plans, create Pre-Auths, and communicate with providers. We will also cover how to handle quick referrals and manage moves between providers.
Therap Presenter
avatar for Jeff Covington

Jeff Covington

Director of Support, Therap Services

avatar for Amanda Nowakowski

Amanda Nowakowski

Senior Business Analyst, Therap Services

Tuesday August 25, 2026 2:00pm - 2:45pm PDT
Florentine Ballroom C
  Case Management/Oversight User

3:00pm PDT

Case Management 301
Tuesday August 25, 2026 3:00pm - 3:45pm PDT
Florentine Ballroom C
Case Notes, Managing provider GERs, Document Storage,
Therap Presenter
avatar for Jeff Covington

Jeff Covington

Director of Support, Therap Services

avatar for Nick Anderson

Nick Anderson

Senior Support Specialist II, State Team, Therap Services

Tuesday August 25, 2026 3:00pm - 3:45pm PDT
Florentine Ballroom C
  Case Management/Oversight User

4:00pm PDT

Closing the Loop
Tuesday August 25, 2026 4:00pm - 4:45pm PDT
Florentine Ballroom C
Do you have unanswered questions? Join us for a Q&A session
Therap Presenter
avatar for Jeff Covington

Jeff Covington

Director of Support, Therap Services

avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services

avatar for Amanda Nowakowski

Amanda Nowakowski

Senior Business Analyst, Therap Services

Tuesday August 25, 2026 4:00pm - 4:45pm PDT
Florentine Ballroom C
  General
 
2026 Therap Las Vegas, Nevada Conference
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Monday, August 24
Tuesday, August 25
Florentine Ballroom A
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Florentine Ballroom C
  • Billing
  • Case Management/Oversight User
  • Compliance & Policy
  • Foundational Administration
  • General
  • Health Support & Tracking
  • Quality Assurance & Reporting
  • Service Delivery & Documentation
  • Therap AI
  • Training Strategies & Resources